Customer Engagement Model
When we say “Your Success is Our Passion™” we back it up with:
Comprehensive Onboarding Services, Education, and Support Systems.
This timeline is a high-level overview of the steps taken in a typical customer roll-out. Please refer to the formal deliverables document (requires customer/partner logon credentials) that provides a comprehensive guide with milestones for both partners and customers. Because we are all dealing with PHI and unique practices, there are required client sign-offs in the formal deployment process. Customers do have access to the administrative interface of this product and can extensively customize the messaging and the behavior of the service.