Customer Engagement Model

This timeline is a high-level overview of the steps taken in a typical customer roll-out.  Please refer to the formal deliverables document (requires customer/partner logon credentials) that provides a comprehensive guide with milestones for both partners and customers.  Because we are all dealing with PHI and unique practices, there are required client sign-offs in the formal deployment process.  Customers do have access to the administrative interface of this product and can extensively customize the messaging and the behavior of the service.