Analog Informatics Corporation

Frequently Asked Questions

Is a free demo available?

We can provide a limited 30-day free demo site connected to your non-production EMR sandbox. Messaging for your sandbox EMR is limited to only Email. Free 30-day read-only monitoring of your online Google and Yelp reputation sites is also available.

How much does each service cost?

The price of our services depends on the package chosen and the monthly message volume.  Click Here to see the price list.

Are professional services included for the deployment of the service?

All product bundles come with unlimited Email support and a block of phone and Zoom hours to help you get started.  Click Here for the price list and the included time with each package.

How long does it take to install?

You should expect the go-live process to take 2 to 6 weeks.

Do I need to deploy all features at once?

No, you can activate services as you need them.

What does my staff need to do once your system is deployed?

Your staff must respond to 2-way texting and emails from patients and guests. We will send your team incorrect email addresses and phone numbers to correct in the EMR.

How do I transition from Relatient or another appointment reminder system?

We will assist you in the migration process.

If I am not happy, can I switch back to my previous vendor?


What are the technical requirements of my EMR?

Your EMR must support the HL7 FHIR standard (STU2 or better), including Appointment, Patient, and other profiles. We require clinical access rights (User), not Patient. Our Statement of Work (SOW) documentation provides a complete list of necessary access rights. The client authorizes us to access their EMR and is responsible for any EMR connection fees. We will work directly with your EMR vendor once you have approved our access.

Want More Information?

Reach out today for more information or to schedule a free product demonstration

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