2 Way SMS Messaging
Two-way SMS messaging, also known as conversational SMS, allows for the sending and receiving of text messages between two parties. This differs from one-way SMS, which only allows for sending messages one direction.
SMS Messaging
How SMS in Healthcare is Transforming Patient Engagement
- High open and response rates: 98% of adults open text messages, and 90% respond within 3 minutes. No more missed appointments or unanswered questions.
- Instant and convenient: Patients can access information and communicate with their providers.
- Personal touch: Texting feels conversational and friendly, fostering a stronger connection between patients and providers.
- Cost-effective: Compared to phone calls and mailings, SMS is a budget-friendly way to reach a large audience quickly and efficiently.
Staff efficiency
Liberate Nursing Staff from Inbound Texts/Calls
- Deliver more patient time without incoming phone distractions.
- Guests, caregivers, and families automatically kept up-to-date on patients’ arrival, appointment status, intake, and discharge.
- Synchronizes with existing ADT workflows in your EMR using AI. No extra work or data entry.
- We automatically push out detailed facility and amenities information to all patients and guests. No Installed App Needed.
Trust
Building Trust and Better Outcomes
- Improved patient satisfaction: Feeling heard and engaged leads to happier patients.
- Increased appointment adherence: Reminders and follow-ups mean fewer missed appointments.
- Better health outcomes: Proactive communication and education lead to healthier patients.
- HIPPA Compliant: HIPAA-compliant SMS encryption to protect patient privacy.
