AI Solutions for Healthcare
Patient, Client, Practitioner, and 3rd Party Automated Engagement at All Stages of Your Relationship.
Our Healthcare Solutions
- Improve HCAHPS and ASQÂ Scores
- Increase Reimbursement Rates
- Improve Google and Yelp Reputation Scores
- Multilingual Patient Engagement & Healthcare Equity
- Reduce Healthcare Staff Turnover
- No-Show Re-Engagement and Self-Scheduling
- Electronic Intake Forms, Care Plans and More
Clinic
Senior Living
Hospitals
Skilled Nursing
Multilingual Patient Engagement & Healthcare Equity
- Seamless integration with EMR/EHR systems
- AI-powered translation capabilities
- Multilingual outreach to patients’ entire support network
- Improved patient outcomes through clear multilingual instructions
- Enhanced patient satisfaction by breaking down language barriers
- Empowering non-English speakers to actively participate in their care plans and feel more informed about their health
- Reduced risk of medical errors by minimizing miscommunication and ensuring clear multilingual communication throughout the care journey
Reduce Healthcare Staff Turnover
- Our AI automates routine communication tasks like appointment reminders, updates, and post-visit follow-ups, reducing administrative burden on staff
- Facilitate seamless patient-provider communication throughout the care journey via multilingual messaging, enhancing patient engagement while freeing up staff time
- Provides AI-powered patient concierge that addresses common patient/family inquiries and needs, alleviating strain on front desk and nursing staff
- Patient broadcasting for important updates, preventing unnecessary visits/calls that congest staff workloads
- Streamline processes like online scheduling, appointment management, and review solicitation, optimizing staff productivity and efficiency
- Foster positive patient experiences by ensuring timely, personalized communication, which can improve job satisfaction and reduce burnout-related turnover
Appointment Reminders Using AI
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Omnichannel Reminders
AI analyzes patient and guest contacts and uses ideal methods of communication to guarantee receipt.
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Caregiver Network Informed
Patients opt-in family and caregivers to receive confirmations and reminders. No-shows and cancellations shared to improve compliance.
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Reduce No-Shows & Cancels
Pre-visit familiarization, pre-op care plans, logistics including Uber/Lyft links, parking, and self-rescheduling.
Automated Reputation Management Using AI
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Automated Review Requests to Every Patient & Guest
No effort needed by staff to get online reviews.
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Automatic Replies to Reviews
Show you care about the patient experience via immediate contextual responses. Use our AI system to draft personalized responses to specific reviews.
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Track Your Progress
Automatically send reports to offices and staff to track their progress.
EMR Auditing: Anomaly Detection and Correction
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Expensive Errors Found in 2% to 14% of Appointments
Our AI finds errors and allows your staff to correct them. Result: immediately more revenue and happier patients.
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AI Tracks Logistical and Clinical Workflows for Errors
Volume and complexity of EMR data makes manual auditing almost impossible. We use Data Science to improve your practice every day.
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Reduces Liability and Shrinkage
Detects visits without charting and billable visits with no records.
Patient No-Shows/ Cancellation Management
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Automated Handling of No-Shows
AI re-engages all patient no-shows and cancellations automatically. Patients can reschedule and staff are informed of changes. Rescheduling options may be appointment-type specific.
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No Phone-Tag Needed
Staff are relieved of task trying to reach missed patient by leaving phone messages and sending texts and emails.
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Modern Patient Engagement
Patients are empowered to adjust their scheduled appointments rather than randomly not show up.
Facility Navigation
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Concierge Service for Every Patient and Guest
Custom-built website generated by AI and your staff's knowledge for every location.
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Patient Questions Answered
Every logistical and facility question is answered via a link in every email and text. Ridesharing links provided for Lyft and Uber. Directions to parking, food, pharmacy are provided.
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Timesaver for Staff
Your staff spends hours each day answering logisics questions. Our linked website frees staff time each day.
AI Patient & Guest Logistics Updates
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Staff Time Consumed on Logistics Communication
Coordinating pick-ups/drop-offs, arranging transport, rescheduling, uses large blocks of staff time every day. We relieve staff of this burden.
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Workflow Driven Broadcasts
AI tracks workflows and notifies all parties on intake, procedures and discharge. Caregivers and family are always kept in the loop automatically.
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Secure Approved Opt-In
Patient provides and approves all 3rd parties that receive non-clinical updates to comply with HIPAA requirements.
Automated Electronic Care Plans
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Delivered Automatically to Patient and Caregivers
Detailed minute-by-minute care plans alert on PC and mobile devices for medication, measurements, procedures, and wound checks. Plans can run for days or weeks.
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Better Outcomes from Better Compliance
Care plans are sent to all parties responsible for patient care per patient's prior approval. No special tasks by staff to send care plans.
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Configurable by Practice
Care plan is taken directly from EMR or generated by appointment type per practitioner preference. Comprehensive editor to get plans exactly right.
Pathology/Lab Report Completion Messaging
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Real-Time Appointment and Lab/Pathology Updates
Modern patient engagement requires real-time appointments and lab/pathology updates of patients and their authorized care network.
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Automatic Communication with Patients & Care Networks
Automatically message patients and their care networks in a timely, authorized, and appropriate manner. No extra work required.
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Highly Customizable Messaging Templates
All messaging templates can be customized for your specific practice's needs.
Automated Wellness Checks
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Automated Wellness Checks sent out Each Evening
Automatically send out wellness checks after out-patient procedures, no extra work from your staff.
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Improve Patient Experience
Better, more consistent communication with patients cultivates trust and loyalty with your practice.
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Improve Patient Outcomes
Modern Patient Engagement proves reliability to your patients, which betters patient compliance and overall patient outcomes.
Patient Appreciation Messaging
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Send Messages of Appreciation for Each Patient Encounter
Automatically send thank you messages and messages of appreciation to all your patients, after each encounter.
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Show you Care with Proper Patient Engagement
Build strong emotional bonds and loyalty with your patients by sending out personalized appreciation messages.
Want More Information?
Reach out today for more information or to schedule a free product demonstration
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