Analog Informatics Corporation

Automate Online Practice Reputation Management

An excellent online reputation is the easiest, quickest, and cheapest way to acquire more patients.

Young female doctor use computer consult mature patient in modern hospital. Woman GP and senior client look at laptop screen, discuss treatment or therapy in clinic. Elderly healthcare concept.

Solution Overview

Building a Successful Reputation Management Program

To implement a successful online reputation management program, you must complete these steps consistently:

  • Solicit Online Reviews from Every Patient and Guest without over-polling (survey fatigue). Remind them to fill out reviews gently but relentlessly. Use optional pre-reviews to gauge sentiments for troubled practice locations before sending them to a public review site.
  • Reply to every online review professionally and uniquely to show feedback is appreciated and acted upon.
  • Measure and chart the progress of each office. Share the results with all staff members consistently.
  • Take retraining actions and add resources for locations where patients consistently complain about attitude and performance problems.

Key Takeaways

  • Managing your online reputation is complex and time-consuming. Your staff lacks the time, attention, and expertise to manage it effectively.
  • Today, patients choose a practice based on its online reputation and recent quality reviews.
  • Most online practice reviews are awful because only complainers review your practice. It takes 10x to 20x good reviews to overcome a bad review.
  • Our AI technology reaches every patient. Our data warehouse visualizations prove the efficacy of our technology and its ability to improve your reputation.
  • AI and automation are the only solutions for engaging today’s always-connected patient.

Want More Information?

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